Terms and Conditions

i+m Naturkosmetik Berlin GmbH

Greifswalder Str. 214
10405 Berlin

Tel.: +49 (30) 4432 4840-10
Fax: +49 (30) 4432 4840-14
E-Mail: info@iplusm.berlin

***Value added tax ID*** – Nr. DE 252682580
Commercial register: Amtsgericht Charlottenburg HRB 106363
Managing Directors: Verena Zydek, Jörg von Kruse

Terms and Conditions

§ 1 Scope
For the business relationship between i+m Naturkosmetik Berlin GmbH and the customer, the following General Terms and Conditions shall apply exclusively in the version applicable in the Internet shop at the time of the order. The general terms and conditions can be saved or printed out by the purchaser on his computer for the purpose of the order. If workdays are specified as deadlines, these are all weekdays with the exception of Saturdays, Sundays and public holidays.

§ 2 Conclusion of contract
The presentation of the goods in our online shop represents an invitation to submit a contractual offer to the customer. The dispatch of an order is a binding offer in the sense of § 145 BGB to i+m Naturkosmetik Berlin GmbH. This submission takes place when you have gone through the online ordering process by entering all the required information and click on the “Check and send” button on the page “04. Check and send”. After submitting this order, you will receive an e-mail confirming receipt of the order (confirmation of receipt). The confirmation of receipt does not represent an acceptance of the purchase contract offer. The purchase contract is concluded with the acceptance of the offer by i+m Naturkosmetik Berlin GmbH. The acceptance of the offer takes place by a dispatch confirmation by e-mail or at the latest by delivery of the goods.

§ 3 Availability of goods
i+m Naturkosmetik Berlin GmbH is entitled to withdraw from the contract if the non-availability of the goods is the fault of a third party. The customer will be informed immediately of the non-availability of the goods and any consideration arising from the contractual relationship will be refunded immediately.

§ 4 Delivery
i+m Naturkosmetik Berlin GmbH delivers exclusively to the European countries to be selected under “Country” on the page “Select 02. address”.

Each order is delivered exclusively via DHL GoGreen and is generally uninsured. The dispatch takes place in approx. 3-5 working days, depending upon delivery ability of the articles.

The payment methods offered for orders depend on the recipient country. Within Germany prepayment, Paypal or direct debit are accepted. With direct debit the maximum order value amounts to 160.00 €. Outside of Germany prepayment and Paypal are accepted.

The shipping costs within Germany and Austria are 3.90 € per order with an order value of up to 24.99 €. From an order value of 25,00 € per order the delivery is free of shipping costs. A minimum order value does not exist.

In the countries of zone 1 available for selection, the shipping costs per order are 17.00 € with an order value of up to 99.99 €. From an order value of 100,00 € per order the delivery is free of shipping costs. A minimum order value does not exist.

In the available countries of zone 2 the shipping costs per order are 27,00 € with an order value up to 99,99 €. From an order value of 100,00 € per order the delivery is free of shipping costs. A minimum order value does not exist.

i+m Naturkosmetik Berlin GmbH does not assume any liability for compliance with an expected delivery date or a delivery date specified by the customer. The customer/customer has no claim to delivery or subsequent delivery in the event of unforeseeable demand intensity, short-term changes to the product range and temporarily unavailable articles.

Upon execution of the order, the risk for the ordered goods shall pass to the recipient upon departure from the i+m Naturkosmetik Berlin GmbH warehouse. This also applies to damage to the goods and the outer packaging.

§ 5 Payment
With the dispatch of the order the purchase price and the shipping costs according to § 4 are due. The purchase price consists of the purchase price and the shipping costs.
The customer has the possibility to pay by cash in advance, Paypal or by direct debit.

§ 6 Offsetting
The purchaser only has the right to offset if his counterclaims have been legally established or expressly acknowledged in writing by i+m Naturkosmetik Berlin GmbH.

§ 7 Retention of title
The goods remain the property of i+m Naturkosmetik Berlin GmbH until all goods have been paid for in full.

§ 8 Warranty
The customer must notify defects in the delivered goods after receipt. If the notice of defect is justified, the customer may demand subsequent performance, at his option either the elimination of the defect or the delivery of a defect-free item. If the type of supplementary performance chosen by the purchaser is only possible with disproportionate costs for i+m Naturkosmetik Berlin GmbH, the purchaser’s claim in this case can be limited to the other type of supplementary performance. i+m Naturkosmetik Berlin GmbH has two attempts at supplementary performance in any case if nothing else results from the type of defect or the item or the other circumstances. If the purchaser demands the delivery of a defect-free item for the purpose of subsequent performance, he shall be obliged to return the defective item to i+m Naturkosmetik Berlin GmbH. In the event of withdrawal from the contract, the customer is obliged to return the goods in their entirety. If i+m Naturkosmetik Berlin GmbH has not waived its right to return the goods, it shall reimburse the costs incurred by the purchaser.

§ 9 Right of return
Each order can be cancelled without giving reasons within a period of two weeks after receipt of the shipment by returning the goods or by written revocation on a durable data carrier. The timely dispatch of the goods and the written revocation to our above-mentioned company address is sufficient to meet the deadline. A return label is enclosed with every order for free return shipment.

Upon receipt of the goods by i+m Naturkosmetik Berlin GmbH, the purchase price of the goods will be refunded. Please enter your bank details! i+m Naturkosmetik Berlin GmbH reserves the right to reduce the refund amount accordingly in the case of justified claims for depreciation. The goods must always be returned to i+m Naturkosmetik Berlin GmbH in packaging suitable for safe transport, including stable outer packaging.

» Link to our samle withdrawal form

i+m NATURKOSMETIK BERLIN GmbH reserves the right to deduct the legally permissible amount in case of use/opened packaging or damage to the goods, missing or damaged original packaging or otherwise missing accessories.

§ 10 Data protection
The customer is aware of and consents to the fact that his personal data necessary for the order and order processing will be stored on data carriers. He expressly agrees to the collection, processing and use of his personal data. The customer has the right to revoke this consent at any time with effect for the future. In this case i+m Naturkosmetik Berlin GmbH undertakes to immediately delete personal data, unless an order process has not yet been completed in full.

§ 11 Severability clause
Should individual provisions of these General Terms and Conditions be invalid in whole or in part, this shall not affect the validity of the other provisions and the contract and these General Terms and Conditions shall otherwise remain valid for both parties.

Status: September 2015

-changes and errors reserved-

Terms and Conditions for Lotteries

+++ Instagram competition : Win a package of i+m and xxx +++

The prize consists of xxx.

Conditions of participation and data protection:

The competition is organized by i+m NATURKOSMETIK BERLIN GmbH, Greifswalder Straße 214, 10405 Berlin (hereinafter: i+m NATURKOSMETIK BERLIN). The data recipient is exclusively i+m NATURKOSMETIK BERLIN.

Participation and Period of Participation:

Participants* inside must follow xxx and @iplusmberlin on Instagram, like the competition post and write in comments xxx.

The competition starts on the publication date of the respective publication and ends on dd. mm yyyy at hh:mm h. The winner will be announced in the comments.

+++ Instagram & Facebook Sweepstakes : Win one package of i+m and xxx per channel +++

The prize per channel consists of a package containing xxx.

Conditions of participation and data protection:

Participation and Period of Participation:

Participants must have to follow xxx and @iplusmberlin on Instagram or @iplusmNaturkosmetik on Facebook, like the profit play post and write in the comments xxx.

The competition starts on the publication date of the respective publication and ends on dd. mm yyyy at hh:mm h. The winner will be announced in the comments as well as by private message.

+++ COSMIA / Schrot&Korn: Win xxx now! +++

xxx can be won.

Conditions of participation and data protection:

Teilnahme und Teilnahmezeitraum:

Tell us by e-mail the magazine in which you discovered the ad and send it to gewinnspiel@iplusm.berlin. You will then be entered into a prize draw for xxx.

The competition starts on the publication date of the respective publication and ends on dd. mm yyyy at hh:mm h. The winner will then be notified by e-mail.

::::::::::::::::: The conditions below apply to all current competitions. :::::::::::::::

1) Eligibility and exclusion from participation

1. Eligible are all natural persons who have reached the age of 18 and have a permanent residence in Germany or Austria. Employees of the participating companies and their relatives are excluded from participation.

2. Each person may enter the competition once. Multiple entries, multiple e-mails, computer-generated e-mails, e-mails from lottery services and attempts at manipulation are excluded from the lottery.

3. We reserve the right to insult participants who violate the rights or dignity of others through comments, to call for violence, to exclude participants who violate copyright laws after taking notice of the competition, and to remove their comments without notice. In the event of an infringement, the infringing party releases i+m NATURKOSMETIK BERLIN from any liability towards third parties.

2) Procedure and drawing of lots

1. The winners will be selected by our i+m jury within 7 working days of the end of the competition and notified via e-mail or Facebook/Instagram direct message. There will be no cash payment or exchange of the prize. The prize claim is not transferable.

2. The winners will be depending on the competition via the sender’s email address. Each winner must contact info@iplusm.berlin within 14 working days with his/her address details. If the winner does not respond within the given period, the prize will be raffled again among all participating persons.

3) Prize

1. The prize will be sent by uninsured post.

4) Cancellation of the competition

1. We reserve the right to cancel or end the competition at any time. This applies in particular in the event of force majeure or if the competition cannot be carried out or continued for other reasons such as organisational, technical or legal reasons. All participants are not entitled to any claims against i+m NATURKOSMETIK BERLIN.

5) Data protection

1. The protection of your data is important to i+m NATURKOSMETIK BERLIN. Therefore, we would like to inform you which data we store about you, when, why and for how long.

2. All names of the participating persons will be recorded and stored for the purpose of determining profits. The address data is required by i+m NATURKOSMETIK BERLIN to send the prize to the winners. All stored data will be irrevocably deleted no later than 30 days after the end of the competition. No data will be passed on to third parties or used for advertising purposes. Participants are entitled to all statutory rights of information, modification and revocation.

6) Disclaimer

1. i+m NATURKOSMETIK BERLIN shall not be liable for any false information regarding the Contest expressed or distributed by entrants or third parties.

2. i+m NATURKOSMETIK BERLIN assumes no liability for the correctness and completeness of the references and links made in the context of the competition.

3. i+m NATURKOSMETIK BERLIN is not liable for damages caused by force majeure and not for damages due to delay or interruption of transmission. Unless i+m NATURKOSMETIK BERLIN or a vicarious agent are grossly negligent or intentional. This shall not affect any claims for damages due to injury to life, limb or health as well as essential contractual obligations.

Alternative dispute resolution pursuant to Art. 14 Abs. 1 ODR-VO and § 36 VSBG:

The European Commission provides a platform for out-of-court online dispute resolution (DR platform), available at http://ec.europa.eu/odr.